KIDDE Fire Extinguisher Recall

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Re: KIDDE Fire Extinguisher Recall

Postby baz on Thu Dec 14, 2017 10:05 pm

I've received my 4 Kidde replacements and each had a return box with pre-paid label for shipping back. The process has worked well for me.
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Re: KIDDE Fire Extinguisher Recall

Postby rpmerrill on Fri Dec 15, 2017 8:21 am

My second one came last week. All went well.
I'd have to say, they did a good job.
EXPENSIVE for them !
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Re: KIDDE Fire Extinguisher Recall

Postby Brian B on Fri Dec 15, 2017 9:19 am

It's been 5 weeks since I requested the replacements and I have not received them. I called their customer support line and was told they are backed up, they have 30 million units to replace. They are now expediting my replacements when I told them I am leaving on a trip with my boat in a few weeks and I do not want fire extinguishers onboard that may not work.
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Re: KIDDE Fire Extinguisher Recall

Postby baz on Mon Dec 18, 2017 1:40 pm

Hmmmm.... :o

Things are getting out of hand for this KIDDE recall.

I've already received my 4 replacement units and today another 4 arrived, for a total of EIGHT fire extinguishers.

What to do with these extras ? Maybe I can use them around the house as I'm tempted to not call KIDDE or dispose of them in some way.

Are others receiving extras I wonder ?
Barry, Gill & (Jake Wire Hair Fox Terrier)
SOLD - 2010 R-25 LAXEY
Traded 2016 Ranger Gray R-21EC LAXEY to Ranger Tugs.
R-27/OB, LAXEY, Hull Midnight Blue
Edmonds, WA
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Re: KIDDE Fire Extinguisher Recall

Postby Brian B on Mon Dec 18, 2017 1:53 pm

baz wrote:Hmmmm.... :o

Things are getting out of hand for this KIDDE recall.

I've already received my 4 replacement units and today another 4 arrived, for a total of EIGHT fire extinguishers.

What to do with these extras ? Maybe I can use them around the house as I'm tempted to not call KIDDE or dispose of them in some way.

Are others receiving extras I wonder ?


They will make nice Christmas Presents!!
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Re: KIDDE Fire Extinguisher Recall

Postby baz on Mon Dec 18, 2017 2:15 pm

That's an idea.... :lol:
Barry, Gill & (Jake Wire Hair Fox Terrier)
SOLD - 2010 R-25 LAXEY
Traded 2016 Ranger Gray R-21EC LAXEY to Ranger Tugs.
R-27/OB, LAXEY, Hull Midnight Blue
Edmonds, WA
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Re: KIDDE Fire Extinguisher Recall

Postby JamesTXSD on Mon Dec 18, 2017 7:19 pm

baz wrote:Hmmmm.... :o

Things are getting out of hand for this KIDDE recall.

I've already received my 4 replacement units and today another 4 arrived, for a total of EIGHT fire extinguishers.

What to do with these extras ? Maybe I can use them around the house as I'm tempted to not call KIDDE or dispose of them in some way.

Are others receiving extras I wonder ?


Preemptive strike for the next recall? JK

At this point, I've received just the 4 that were to be replaced.
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Re: KIDDE Fire Extinguisher Recall

Postby YukonRon on Mon Dec 18, 2017 7:30 pm

I had 2 on the recall list. Both replacements arrived in the same box within a few weeks, return weighbill included. I'll likely be dropping them off at the Purolator depot; not sure if they will pick them up as I live out of town.
The old ones just came with the boat and were still new in the box. I haven't checked yet if the mounts are the same, but I'm glad I didn't make holes in the boat yet to mount the old ones.
Ron & Barb
Whitehorse, Yukon
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Re: KIDDE Fire Extinguisher Recall

Postby asm777 on Mon Dec 18, 2017 8:08 pm

YukonRon wrote: I haven't checked yet if the mounts are the same, but I'm glad I didn't make holes in the boat yet to mount the old ones.


I believe they just updated the plastic handles. Mine came with new mounts (same as old mounts) which was nice as one of my old mounts had broken. =)
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Re: KIDDE Fire Extinguisher Recall

Postby Brian B on Thu Dec 28, 2017 11:43 am

Close to 8 weeks now and the replacements have not shipped. Today after my second call to the customer support number a representative will call me within 3 business days. :roll: :roll:
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Re: KIDDE Fire Extinguisher Recall

Postby trailertrawlerkismet on Thu Dec 28, 2017 12:38 pm

Brian, I had 3 Kidde extinguishers recalled....one small one a two larger ones. The small one came in 4 weeks and the two larger ones came in 7 weeks and arrived a few days before Christmas. I don't know if this helps you or not, based on what size yours are. My guess is they are starting to become back logged.

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Re: KIDDE Fire Extinguisher Recall

Postby JamesTXSD on Thu Dec 28, 2017 4:29 pm

I had 4 in the recall; received two at once, then the other two a couple days later. Called FedEx to pick up the old ones - I think they were overwhelmed with the number of pick ups right around Christmas. :shock: No fault of Kidde, it took 3 scheduled pick ups to get FedEx to actually come for them.
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Re: KIDDE Fire Extinguisher Recall

Postby bill46 on Thu Dec 28, 2017 9:28 pm

Got my 3 Tuesday, replaced and shipped old out today. New ones are all metal.
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Re: KIDDE Fire Extinguisher Recall

Postby Kathy H on Fri Dec 29, 2017 12:42 pm

December 8th Kidde emailed:

"Thank you for participating in Kidde’s fire extinguisher replacement program. Customer safety is our priority and we are pleased by the strong response to our recall announcement. However, due to high demand the most comparable replacement for your unit is backordered.

We regret any inconvenience this has caused and are working diligently to fulfill your order as quickly as possible.

Thank you for your patience."

That is regarding the two replacements requested on Nov. 3, 2017. They haven't arrived yet.

Sent from my Pixel XL using Tapatalk
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Re: KIDDE Fire Extinguisher Recall

Postby scross on Fri Dec 29, 2017 1:03 pm

We received the first two of three after about 7 weeks. Return PU was easy - a phone call to fedex and put the box outside the front door. Third unit is with FedEx and should be delivered next week - 9 weeks after filling out the online recall form.
It’s slow but it is happening!
Vicki Foley and Al Thomas
2009 R25 Classic
"Our Journey"
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