Getting help from Garmin for my Quatix 5 watch

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Getting help from Garmin for my Quatix 5 watch

Postby baz on Mon Feb 12, 2018 6:24 pm

Subject: Getting help from Garmin for my Quatix 5 watch

I was having troubles with configuring my Quatix 5 watch today.... even after scanning the voluminous User Manual for hints and clues. I ended up call Garmin for tech help for the watch. After a few minutes on hold a friendly voice was heard and in short order my questions/issues were resolved.

Just thought I'd pass along the good experience with Garmin help via telephone.

This issue was that my watch was not getting a good fix on Satellites for its GPS and the reason was I was inside my house. Once outside all the aspects of GPS were resolved within a few seconds.
Barry, (1st mate Gill passed away Aug 11, 2018) & Jake (Wire Hair Fox Terrier)
SOLD - 2010 R-25 LAXEY
Traded in 2016 Ranger Gray R-21EC LAXEY
Trade in R-27/OB, LAXEY, Hull Midnight Blue
2019 R29 S Hero Red to be delivered Mar 2019
Edmonds, WA
baz
 
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Re: Getting help from Garmin for my Quatix 5 watch

Postby NorCal on Mon Feb 12, 2018 7:21 pm

Baz, Please let us know how you like the Quatix. I was thinking of getting one but then I heard the range of the watch with the autopilot only works within 3 feet of the display. When they told me that at the Seattle Boatshow I thought that kind of defeated the purpose.

It looks like a very cool gadget for the boat.

John
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Re: Getting help from Garmin for my Quatix 5 watch

Postby Admiral S on Mon Feb 12, 2018 8:08 pm

On my R-27 I can leverage the Autopilot and Boat data when in the bow and cockpit without issue. Great watch on and off the boat. Highly recommend! The stainless band is dramatically more comfortable than the rubber ones. I use the stainless for everyday wear, and switch to the Rubber when working on project, on the boat, and swimming.
Last edited by Admiral S on Tue Feb 13, 2018 8:11 am, edited 1 time in total.
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Re: Getting help from Garmin for my Quatix 5 watch

Postby NorCal on Mon Feb 12, 2018 8:42 pm

I guess they fixed it then. That is all I wanted it to do.

Thanks for the response.
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Posts: 57
Joined: Wed Dec 10, 2008 9:40 pm
City: Walnut Creek
State/Province: CA
Ranger/Cutwater Model: R-31 CB
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Re: Getting help from Garmin for my Quatix 5 watch

Postby baz on Mon Feb 12, 2018 9:43 pm

Admiral S wrote:On my R-27 I can leverage the Autopilot and Boat data when in the bow and cockpit without issue

Yes... agree with this. :)
Barry, (1st mate Gill passed away Aug 11, 2018) & Jake (Wire Hair Fox Terrier)
SOLD - 2010 R-25 LAXEY
Traded in 2016 Ranger Gray R-21EC LAXEY
Trade in R-27/OB, LAXEY, Hull Midnight Blue
2019 R29 S Hero Red to be delivered Mar 2019
Edmonds, WA
baz
 
Posts: 4872
Joined: Fri Jun 19, 2009 12:28 am
City: Edmonds
State/Province: WA
Non-Ranger Model: 2018 R-27 Outboard
Vessel Name: LAXEY
MMSI Number: 368005270
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Re: Getting help from Garmin for my Quatix 5 watch

Postby NautiTug on Tue Feb 13, 2018 10:02 am

Does it only work with GHP 20 autopilot or GHP 10 too?
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