Garmin Auto Pilot Pumps

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Garmin Auto Pilot Pumps

Postby Harry on Fri Jul 12, 2019 11:18 am

I'm very curious how many Ranger Tug, Cutwater owners are waiting for replacement autopilot pumps. I've been waiting almost two months waiting for my third pump. I have been dealing directly with Garmin since my boat is three years old but the first pump fell under the two year warranty. First pump fell under the port side pull problem, second pump leaks. Just wondering..

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Re: Garmin Auto Pilot Pumps

Postby Cutwater28GG on Fri Jul 12, 2019 12:28 pm

not sure the answer to your question, but it strikes me that the pump is just rubbish. it seems a consistent issue and I dont think its caused by the install or boat design. I think its just a crappy part. shame the upgrade model is soo much more money
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Re: Garmin Auto Pilot Pumps

Postby Godspeed on Fri Jul 12, 2019 12:32 pm

I am currently working with Garmin for a replacement on my C30S. They are going to have a rep at the Great Lakes even in early Aug and have committed to correcting the issue. I made it clear that based upon others experience that I would like to upgrade to the smart pump and am willing to pay a percentage of the upgrade cost. They seem cooperative. I will let Tugnuts know the outcome.
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Re: Garmin Auto Pilot Pumps

Postby stwendl on Fri Jul 12, 2019 12:35 pm

Does anyone have exact details on what fails in that design. It seems that only a few people report issues or are all installed pumps failing?
Difference between RVers and Boaters:
RVers move until they reach water, Boaters move until they reach land.
Ranger Tug owners can do both :)
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Re: Garmin Auto Pilot Pumps

Postby Harry on Fri Jul 12, 2019 1:09 pm

As far as my particular case, my first issue when auto pilot not engaged boat would pull to port. My second pump leeks. The major heart burn now is I can't use my boat, first issue, I was able to Cruise. It's the middle of July and my boat hasn't left it's slip in almost two months. Sorry, I'm venting.

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Re: Garmin Auto Pilot Pumps

Postby Toki on Fri Jul 12, 2019 1:26 pm

This is scaring me! I just pulled the failed pump off my R27 and sent it to Garmin under their exchange program. They said they'd get a new pump sent to me mid next week. I hope that happens!

Regarding failure mode, in my case rudder wouldn't hold position (pulling to port). I could also move the rudder by hand, and the helm lost it's hard stops at either end of wheel travel (just mild resistance instead of hydraulic stop). This is indicative of fluid bypassing something. Closing the 3 shutoff screws on the pump manifold fixed the manual steering, indicating that the pump was the culprit.
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Re: Garmin Auto Pilot Pumps

Postby Cutwater28GG on Fri Jul 12, 2019 3:38 pm

with the pump out of the boat, can you block off the pipes and still use the steering? at least get some use of the boat without autopilot?
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Re: Garmin Auto Pilot Pumps

Postby Connerkip on Fri Jul 12, 2019 3:50 pm

My pump was replaced twice, by Garmin. I think I was an early identifier of the problem. The tech thought the pump way undersized as regards the check valve. It doesn’t really have a real one, just a little ball bearing and a small spring. After the second failure he put on a real check valve which was external to the pump. Same “bad” pump, just not relying on the wimpy valve. Problem fixed.
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Re: Garmin Auto Pilot Pumps

Postby Harry on Fri Jul 12, 2019 3:51 pm

We'll, Don't know about that. Something I hadn't considered but maybe doable. But funny thing after sharing my frustrations earlier I just got a email that my new pump will be delivered by the end of the day. Fingers crossed. Hope to see some of you on the water.

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Re: Garmin Auto Pilot Pumps

Postby Osprey on Fri Jul 12, 2019 3:58 pm

Some time ago there was a thread describing GHP-10 autopilot failure due to leakage past the pump’s internal isolation valves. A solution suggested was to install a “Garmin Check Valve Kit.
Part # 010-11203-00.” The kit description from Garmin is: “add hydraulic isolation to your autopilot pump and steering systems with this check valve kit. This kit improves pump efficiency and rudder control while increasing the autopilot pump service life”.
As a matter of caution I installed this kit in my R27 (2012 model). Below is an image of a kit installation in, I think, a Cutwater 30.
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Re: Garmin Auto Pilot Pumps

Postby Harry on Fri Jul 12, 2019 4:10 pm

Wow, Thanks guys. Had not heard of the kit, but what you have described makes perfect sense. Will talk with the tech. when he does the swap. Good stuff for all of us.

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Re: Garmin Auto Pilot Pumps

Postby William Thomas on Fri Jul 12, 2019 4:35 pm

I have 2017 CW 28 and am waiting for my third pump to arrive from Garmin. Virtually a new pump every season!! Shame on garmin for making a KNOWN faulty product over at least 4 years and shame on Fluid motion for continuing to install them knowing the expected outcome....unhappy, inconvenienced customers! For heavens sake Fluid motion,at least install the "KIT" if that is the fix!

Also venting here!
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Re: Garmin Auto Pilot Pumps

Postby Godspeed on Fri Jul 12, 2019 7:37 pm

Osprey

How much did the isolation kit cost?
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Re: Garmin Auto Pilot Pumps

Postby ixlr8 on Fri Jul 12, 2019 8:03 pm

Godspeed wrote:Osprey

How much did the isolation kit cost?

According to the Garmin web site, it looks like $195.00 for the kit. But it also looks like you need to add some hoses that don't look like they are included. Then the system will need to be bled of air.

https://buy.garmin.com/en-US/US/p/28647
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Re: Garmin Auto Pilot Pumps

Postby Crewdog on Fri Jul 12, 2019 8:19 pm

Our autopilot pump failed 3 years ago and had to replace.

Been ok since then.
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