2012 R-27 120V OUTLETS NOT WORKING

[Chili-Tug]

Both outlets quit working. I replaced the GFCI in the head and still nothing. The ground lite is on till i plug in a phone charger then the charger flickers, on and off a few times and goes dead. the ground lite is then off. There has been no work on my boat. They will not work on Gen or inverter. Please give me a clue on what I can test or how to test and find the problem. The micro and Air con both work. Thank you in advance.

EVAN
Downers Grove, Ill
2012 R-27

 

[Waboguy]

Evan
I have the same issue with my 2016 R 25 right now. I hope that someone responds for both our sakes.

 

[Rode Trip]

I would first check any other GFCI outlets, when outlets are daisy chained an upstream GFCI will protect the downstream outlets. Then check for a ground fault. You can do that by removing your shore power cord (ensuring also that the inverter is not on and the generator not running), closing the main AC breaker on the boat (and outlets breakers, water heater breaker), and measuring resistance with your ohm meter between the ground pin and both the neutral pin and the ungrounded (hot) pin on your shore power inlet. Both should read as open, if you see any resistance between the ground and the other two pins you have a ground fault that will need to be located.

 

[Brian John]

SAFETY FIRST
Assuming you have checked for any other GFCIs tripped.
You need to start at the circuit breaker (CB) or the outlets that are not working.
1. Check for voltage on both sides of the CB, check to neutral and to ground. It could be a defective CB.
2. Check neutral for continuity to ground, should be "0" zero ohms or close to "0". There will always be some resistance but it should be very low.
3. Check for voltage at the 1st outlet in the circuit. Check energized/black to neutral and ground.
4. Check for continuity from the outlet energized/black to the circuit breaker, and check for continuity from the neutral at the outlet to the neutral at the circuit breaker panel.

If you have no voltage at the outlet but there is voltage at the CB. Disconnect the energized/black and neutral for this circuit and short them at the outlet and check for continuity for the energized/black-neutral at the panel.

BE CAREFUL

That is a starting point

 

[Rode Trip]

Brian John, I respectfully disagree with your point #2. That's household type wiring where the neutral is connected to the ground in the panel. We don't do that on boats. The neutral is only grounded at the source of power, ie: shorepower on shore, generator, or the inverter and no where else. If there is any neutral to ground connection on the boat it will trip the ELCI if the boat has one due to ground fault leakage. If there is a neutral to ground connection on the outlets circuit it will trip the GFCI.

 

[Chili-Tug]

Thank you all for responding. I spoke with a few RT owners and went through steps to fix. On my dock, there must have been an electrical surge or issue. The GFCI in the head was not working and would not reset. The GFCI on the port side was tripped. I replaced the Starboard GFCI and got the port GFCI to reset. Now all works well. The important thing to watch is the GFCI wiring. Be sure to replace them the same.
Evan