A suggestion for Ranger Tugs when delivering a new boat

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baz

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Subject: A suggestion for Ranger Tugs when delivering a new boat

RT does a very good 2-day orientation course for people buying a new boat from them. The first day covers the boat's systems and how to operate them. The second day is more about using some of these systems when out on the water and giving advice on docking and the pros/cons for using the engine in reverse, and so on.

During these two days a huge amount of information has to be digested and if you're lucky enough to be able to take notes along the way so much the better. However, thinking you can recall all of the info and tips later is likely a bad bet.

For me the one area that I find I cannot recall details on are how and when and what things to be aware of for the panel of gauges and switches that include the Main Circuit panel having Shore/Inverter/Battery switches on, the Webasto controller, the Solar panel controller and so on.

RT does provide a nice one sheet encapsulated in plastic for the primary fuse blocks. IN my case for the R-27/OB there are four fuse blocks; two behind the helm and two inside a dark unlit cubby hole in aft section of the Cave. This is a very helpful sheet of information covering all the fuses and their locations.

My suggestion to RT would be to provide a similar sheet(s) for the main panel (in my case the one on the aft bulkhead of the Cave) having all the electrical do-dads - Shore power/Inverter power/Battery charger/etc, Webasto, Solar panel controller and so on. This sheet should number each gauge and their control switches/buttons and provide a description for what each of them do or are to be used for.

When I look at this main panel today after just a week's lapse from my 2-day orientation I find I cannot recall all that was told to me. Yes, I can read the manuals and likely figure it all out... but this process could be so much better if there was a sheet or two explaining things much like is provided by the one plastic covered sheet showing the four fuse blocks and what each fuse is protecting. Oh, and BTW, the sheet showing the four fuse blocks should indicate where these fuse blocks are located on the boat. For example, there are two fuse blocks in the dark unlit cubby hole in the Cave's aft bulkhead. For the uneducated person, it's highly unlikely that these two fuse blocks would ever be discovered. Even if they are seeing things in that dark unlit cubby hole is nigh impossible without some added artificial light. I've already placed a LED strip with motion sensor and light sensor that lights up instantly when the wooden cover plate is removed to expose these two fuse blocks. I recall on my day-1 & 2 orientation being told about what to look for on one of the fuse blocks when trouble shooting some electrical misadventure.... I cannot recall all that I was told concerning this.

RT does provide an extensive Check List for Day 1 & 2 which they make the odd notes on for the owners to later refer to. These Check Lists are a few days later Emailed to the owner in PDF format. Each item on the check list has two boxes for initials; one for the RT person conducting the orientation and the other for the owner to initial to indicated the item was covered. The additional notes made by RT on these Check Lists are indeed helpful. However, I do feel RT can do even better as I've mentioned above.

I will be chatting with RT about this subject, and if others have similar thoughts you might also post back here or simply chat with RT yourself about them.

Thanks... 🙂
 
Not to flog a dead horse, but it sounds like a comprehensive owners manual would do the trick. Having the manuals for the individual components is nice, but....

TK
 
how a bout a copy of the plastic sheet and the 2 day orientation topics?? I have a classic R25
 
Sue & Steve: My plastic sheet displaying the 4 fuse boxes and the 2-day Check List is unique to my new R-27/OB so it makes little sense sending them to you for your R-25.... unless I'm misunderstanding you. 🙂
 
I was hoping that the factory had a similar sheet for each Ranger Tug...
 
baz":3cyij2z1 said:
Subject: A suggestion for Ranger Tugs when delivering a new boat

RT does a very good 2-day orientation course for people buying a new boat from them. The first day covers the boat's systems and how to operate them. The second day is more about using some of these systems when out on the water and giving advice on docking and the pros/cons for using the engine in reverse, and so on.

During these two days a huge amount of information has to be digested and if you're lucky enough to be able to take notes along the way so much the better. However, thinking you can recall all of the info and tips later is likely a bad bet.

For me the one area that I find I cannot recall details on are how and when and what things to be aware of for the panel of gauges and switches that include the Main Circuit panel having Shore/Inverter/Battery switches on, the Webasto controller, the Solar panel controller and so on.

RT does provide a nice one sheet encapsulated in plastic for the primary fuse blocks. IN my case for the R-27/OB there are four fuse blocks; two behind the helm and two inside a dark unlit cubby hole in aft section of the Cave. This is a very helpful sheet of information covering all the fuses and their locations.

My suggestion to RT would be to provide a similar sheet(s) for the main panel (in my case the one on the aft bulkhead of the Cave) having all the electrical do-dads - Shore power/Inverter power/Battery charger/etc, Webasto, Solar panel controller and so on. This sheet should number each gauge and their control switches/buttons and provide a description for what each of them do or are to be used for.

When I look at this main panel today after just a week's lapse from my 2-day orientation I find I cannot recall all that was told to me. Yes, I can read the manuals and likely figure it all out... but this process could be so much better if there was a sheet or two explaining things much like is provided by the one plastic covered sheet showing the four fuse blocks and what each fuse is protecting. Oh, and BTW, the sheet showing the four fuse blocks should indicate where these fuse blocks are located on the boat. For example, there are two fuse blocks in the dark unlit cubby hole in the Cave's aft bulkhead. For the uneducated person, it's highly unlikely that these two fuse blocks would ever be discovered. Even if they are seeing things in that dark unlit cubby hole is nigh impossible without some added artificial light. I've already placed a LED strip with motion sensor and light sensor that lights up instantly when the wooden cover plate is removed to expose these two fuse blocks. I recall on my day-1 & 2 orientation being told about what to look for on one of the fuse blocks when trouble shooting some electrical misadventure.... I cannot recall all that I was told concerning this.

RT does provide an extensive Check List for Day 1 & 2 which they make the odd notes on for the owners to later refer to. These Check Lists are a few days later Emailed to the owner in PDF format. Each item on the check list has two boxes for initials; one for the RT person conducting the orientation and the other for the owner to initial to indicated the item was covered. The additional notes made by RT on these Check Lists are indeed helpful. However, I do feel RT can do even better as I've mentioned above.

I will be chatting with RT about this subject, and if others have similar thoughts you might also post back here or simply chat with RT yourself about them.

Thanks... 🙂

I have bought a few boats over the years. On only one boat purchase (a new sailboat), did the dealer give me any orientation or help beyond the required paperwork and a friendly, "Good luck!" I mention this only to say that, at some point, you have to take responsibility for learning your new boat. Ranger Tug used to do one day of training; now they do two days. Pretty impressive service, from my perspective.

Enjoy your new boat. Ranger, being the thoughtful folks they are, wouldn't say, "We've done our part, above and beyond what most manufacturers do, now go practice and learn all about your boat." But, I might. 😉
 
JamesTXSD":1r6fp4e8 said:
...snip...I mention this only to say that, at some point, you have to take responsibility for learning your new boat....snip...

Thanks for your feedback.... 🙂

First, my OP was a suggestion for RT and not a criticism.

Secondly, I do agree that at some point one must take responsibility for learning things as I had to do for my R-25 (Classic) and R-21EC.

Back in 2009 when we purchased our first R-25 (Classic) I received 2-days of training from Capt. Mac so RT has been offering this training for some 8 yrs at least.... and yes, it's pretty impressive.

I have not purchased a new boat until reaching 2009 and since then have stayed with RT as my boat builder. Thus I have no knowledge of what other boat builder or boat dealership offer for training and cannot pass judgement about this. However, from what you posted RT is an exception by providing training.

All good companies will welcome customer input about their products and some even encourage it. RT is such a company as I've found over the past 8 years. Nothing is perfect and striving for perfection is never ending. Companies will improve on their product's perfection with the help of their customer base. This was my intent with my OP.

I forwarded my OP in it's entirety to Jeff Messmer who was my close neighbor for a number of years and his response was ... "We will take this into consideration. Meanwhile, please do not hesitate to call with any questions.". This speaks a million words about RT's excellent attitude to customer inputs.

If customer's don't speak up they cannot expect, or its unlikely, that things will improve.

As I mentioned in my OP, I quite likely can figure things out for myself (taking responsibility as you say) by reading the User Manuals on the various systems. The systems do have some complexity and even after reading a manual one can still have questions as documentation can be out of date or simply inaccurate.

The electrical panel with its array of gauges and switches which I reference in my OP is a critical aspect of operating and using the boat. The correct understanding of all things related to this instrument panel is paramount, otherwise weird things can happen or not happen, and the boat owner will undoubtedly become frustrated and may even turn to criticize RT in the process either openly or in private. I'm sure RT does not want this scenario to happen. They are very very concerned about their image and operations within the boating community.... Hence why they go to great lengths and reach out to people who post here with a problem that needs addressing either by a RT dealership or directly by RT. Andrew, Kenny and Tim are sent out across the country to address such issues. I once said to Andrew, when will you be visiting Australia :lol:

So yes, one must at some point take responsibility to know all about their boat, but I would say this should be done after a few weeks or a month or two after the boat's delivery.
 
baz":2sxu1ale said:
...So yes, one must at some point take responsibility to know all about their boat, but I would say this should be done after a few weeks or a month or two after the boat's delivery.
Or, preferably, before leaving the dock for the first time. Particularly with additional people on board who are looking to the "skipper" to keep them dry and get them home safe. But maybe I'm a bit old school...
 
Dan: Don't disagree with your "old school...". 🙂

I'm at my boat every day at this time learning all about it. I hesitate to take anybody out with me except my wife at this time until I'm feeling pretty darn comfortable knowing every inch of my boat.

The nice thing about the new R-27/OB is that I'm familiar with many of its systems having owned the R-25 and R-21EC previously.

The things I'm not familiar with are (but I'm learning fast)

1) Webasto forced air heating system operation
2) Solar panel operations
3) Yamaha outboard and kicker motor
4) Planing hull aspects vs. semi-displacement hull behavior
5) New electrical panels (one that was not on the R-25 or the R-21EC)
-- One labelled "Remote Switch" KISAE - - Has a rocker ON/OFF power switch
-- Remote Meter Morning Star (presumably for solar panel)
-- ELCI - Test Monthly
6) Some breaker switches at helm are labelled incorrectly and I'm having to test each one a relabel them as necessary
7) The boat has 3 bilge pumps yet there are only 2 bilge pump breaker switches. One of them manually operates the fwd pump while the other manually operates the two aft ones.
8) One breaker switch is labelled "HEATER" yet there's no heater as the R-27/OB does not have one. It operates the two windshield defogging vents using interior cabin circulated air.
9) The TV scanning for channels has me mystified at this time.... no channels found -- suspect this is because I'm in a marina with tons and tons of metal surrounding the boat and with limited view to sky.
10) The Garmin 7612 has its own Wi-Fi network -- so researching how to tie into this with my iPhone/iPad/MacBook laptop and even the TV with an Apple ATV4 attached to it via HDMI. I want to setup things so that I can stream videos from my MacBook Pro laptop and my iPhone to the TV. I've already tested this at home using my home TV and it all works nicely.
11) Need to ensure the Autopilot remote works correctly as well as how all the other 7612 goodies work with the HomePort G2Vision card...
12) The Yamaha throttle lever is quite stiff and I find it's hard to move. When I do get it to move it's kind of jerky and I'm not comfortable with this yet. Knowing where Neutral indent is is important. Getting used to this at this time.

There's sufficient differences between the systems on this R-27/OB compared to the R-25 and R-21EC that will require some learning.
 
Oh my word...

Granted my point of reference is the functional mechanical, electrical, nav, and safety systems. All the convenience items never crossed my mind. For frame of reference in order to eliminate an electrical circuit and a potential leak source I removed the wash down pump on my boat in favor of a bucket. I use a laptop and GPS puck as my combo nav/entertainment system.

Well sounds like you don't need to worry with how to spend your free time for a while...
 
Oh... I also didn't mention ...... :lol:

13) Practicing (every day solo) docking stern-in with starboard tie to avoid other boats in marina from bashing my outboards
14) Where to place fire extinguishers (have 3 onboard given by RT) ?????
15) Where to stow Tools, cooking stuff, spare engine key(s), bedding, sleeping bags, blankets, charts, books, clocks, etc
16) Where to install two 12v fans and their proper connections to the 12v house battery
...and the list of things to do go on and on.... 😉
 
We bought a 2 year old RT. The surveyor found, explained and asked dealer a lot. I learned a lot about how systems worked - or not from survey.
 
Thanks for posting your experiences so far with the RT 27-OB. We just got ours delivered last week and are making our way through the boat and the manuals, etc. we did not opt for the 2 day training since we are in FL, and without an owners manual, are hunting for things that should be seemingly in plain sight.


Current issue on our maiden voyage is figuring out the inverter. Since we can’t get power to the 110, we figured there is a master switch somewhere that might be in the off position from delivery. We have located the remote switch but not the main Kisae unit on the 28-OB. I’ve searched google, left a message with RT and dealer but thought I’d ask the question here since you are a few months in with your new 27-OB.

Any assistance you can provide is greatly appreciated!!
 
I guess I’m old enough to forget a lot of things I’m told. But a sense of humor helps in dealing with my R-23. For instance, how about a “remote switch” that you have to get down on your hands and knees to operate?
 
You guys are cracking me up! I was so eager to take delivery in Wisconsin of my new 2008 21EC in April of that year that I ignored the fact that water in the bilge was up to the floor, the batteries were dead (the dealer had to jump them after supposedly calling the factory to see what to do), the charging relay was incorrectly installed (by the factory, not the dealer) which was probably why the batteries were dead, the wires from the electrical systems were stacked so thickly on the battery posts the nuts barely caught the threads, etc., etc.. That's when I learned that you do have to learn the boat and its systems (even on a 21EC) on your own and fix what's broke on your own. My boat works great now, nine years later, and I enjoy and appreciate it more today than the day I dragged it home. But I will say... one of the major reasons I've stayed with the 21EC instead of moving "up" is all the posts on this site about the frustrations and challenges of RT's more complicated boats. No thanks but power to those of you taking on the challenge and privilege of owning bigger and better boats. Enjoy!
 
4jeans-RT27OB":1d42n511 said:
Thanks for posting your experiences so far with the RT 27-OB. We just got ours delivered last week and are making our way through the boat and the manuals, etc. we did not opt for the 2 day training since we are in FL, and without an owners manual, are hunting for things that should be seemingly in plain sight.


Current issue on our maiden voyage is figuring out the inverter. Since we can’t get power to the 110, we figured there is a master switch somewhere that might be in the off position from delivery. We have located the remote switch but not the main Kisae unit on the 28-OB. I’ve searched google, left a message with RT and dealer but thought I’d ask the question here since you are a few months in with your new 27-OB.

Any assistance you can provide is greatly appreciated!!

I have the classic R27 but I suspect the inverter system is similar on the OB. On our boat there is a switch (big red rotary switch like the one for the engine/house/thruster batts) in the battery compartment that provides battery power to the inverter. Make sure that is on first (it can be left on most all the time). Then turn on the inverter. On our boat the inverter ON switch is a rocker switch with a LED gauge that shows the voltage output. Before switching the main power input rotary control from Shore to Inverter I make sure all AC breakers are off to make sure not to overload the inverter. Then switch the rotary control to Inverter. AC panel should then show Voltage. Only then do I turn on the main breaker and the breaker for the device I want to power (usually the microwave).

Think of it this way in the direction of power flow. 1) Battery power to the inverter. 2) inverter on. 3) inverter selected as power source to panel. 4) main AC breaker on. 5) Individual desired breaker on.

Curt
 
Also, be sure the GFCI outlet on the inverter - which has the 110v. plug inserted - has been reset.
 
CAPTCRUNCH":2czppces said:
Also, be sure the GFCI outlet on the inverter - which has the 110v. plug inserted - has been reset.

Good point. One more switch!
 
CAPTCRUNCH":2ja8jver said:
Also, be sure the GFCI outlet on the inverter - which has the 110v. plug inserted - has been reset.

Good point. One more switch!
 
Hi.. Pete S. here... new to this great forum ! just bought a R-31 CB at Annapolis Boat show this past fall... and will be getting my orientation in April... During this cold winter it would be GREAT to have an owners manual to read up on before I get my orientation...so my questions wont seem too dumb..but was told it doesn't exist....
I contacted my dealer who told me RT is working on putting together Owners Manuals, but they are not yet available...
I am posting this just to reinforce the idea that it would be a GREAT idea for RT to follow through on this!! Hope they do!
Can't wait to get on my boat (Sveikas) and meet some of you fellow "nuts"
 
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