Parts department

Andrew Custis

Staff member
Factory Employee
Joined
Nov 21, 2008
Messages
1,389
Fluid Motion Model
C-24 C
Hello Tugnuts!

I wanted to reach out and personally let you know that all of us at Fluid Motion have come to a conclusion that it is time to minimize what our in house parts department will carry on the shelves. This doesn't mean that we are going to turn our backs on anyone but, it means that we will help direct you to different companies across the US that will be able to better serve your needs when it comes to finding the part or piece you might need for your boat. As everyone knows, parts have become quite a tough thing to acquire and an even harder thing to try and track where they might be once you order them. For the next few months, we will be working with local companies that purchase from many of the same vendors we do to help bring in some of those hard to find parts to make it easier on you to locate the stuff you need.

Anything we have remaining in the parts department we will continue to sell until it is gone. We will still be offering solutions on purchasing parts that are built specifically for our company that cannot be purchased anywhere else.

For any questions regarding parts, please continue to reach out to parts@rangertugs.com or call our main office line at (253)839-5213.

Thank you,

Andrew Custis
 
Bumping this one to the top again. I have edited the original note to make sure everyone knows that we have not shut down our parts department and want to encourage you to call so we can continue to assist our customers looking for parts.

Thank you!

Andrew Custis
 
Bumping this one to the top again. I have edited the original note to make sure everyone knows that we have not shut down our parts department and want to encourage you to call so we can continue to assist our customers looking for parts.

Thank you!

Andrew Custis
 
Hi Andrew, It has been a few years that I have conversed with you. My name is Carl Norman and am enjoying my 3rd Ranger Tug, a 2021 R29 CB LE. I am writing with a bit if dismay at not being able to get any meaningful replies or results from 2 parts requests I have made for some rubrail with its associated stainless insert. You see, my R29 was struck by another boat and thankfully only the aft port side rubrail was damaged. Perhaps I am asking too much, but I'd be thoroughly satisfied with even just a quote specifying the mfg and size specs with a price at this point. Is there anything you can do on your end to help my get my boat right again? As always in the past I do appreciate you all. Carl Norman US ARMY MAJ ( Ret) (508) 243-01171021240944.jpg
 
Carl, Id call the factory direct
 
Thanks Gavin. 🙂 Will be doing that tomorrow for sure.
 
Just got a nice response from Customer Service. Progress. 🙂
 
Hello Tugnuts!

I wanted to reach out and personally let you know that all of us at Fluid Motion have come to a conclusion that it is time to minimize what our in house parts department will carry on the shelves. This doesn't mean that we are going to turn our backs on anyone but, it means that we will help direct you to different companies across the US that will be able to better serve your needs when it comes to finding the part or piece you might need for your boat. As everyone knows, parts have become quite a tough thing to acquire and an even harder thing to try and track where they might be once you order them. For the next few months, we will be working with local companies that purchase from many of the same vendors we do to help bring in some of those hard to find parts to make it easier on you to locate the stuff you need.

Anything we have remaining in the parts department we will continue to sell until it is gone. We will still be offering solutions on purchasing parts that are built specifically for our company that cannot be purchased anywhere else.

For any questions regarding parts, please continue to reach out to parts@rangertugs.com or call our main office line at (253)839-5213.

Thank you,

Andrew Custis

Thanks for the update, Andrew. It’s good to know that Fluid Motion will still be assisting owners with sourcing parts, even if they’re not directly stocked in-house. Looking forward to seeing how these partnerships develop and hoping it makes finding parts easier for everyone!
 
Have you considered making a full Bill of Materials available for most or all boats produced? I asked for that when I bought my boat in 2019, but, the dealer was unable to source it. If I had a full or nearly complete BOM, I would have made far less calls to FM Tech Support and Tugnuts online posts. I usually can source most any part, but, I need to know the make/model/manufacturer to do so.
 
I would like to find replacement wind shield wiper blades for my 2016 27' classic ranger trawler. Id# FMLT2707F516
Thank you,
Tyrone Anthony
516 5120901
tanthony16tpt@gmail.com
 
I would like to find replacement wind shield wiper blades for my 2016 27' classic ranger trawler. Id# FMLT2707F516
Thank you,
Tyrone Anthony
516 5120901
tanthony16tpt@gmail.com
I have the following specs on the old parts list
Wiper Motor 36111
Wiper Blade 14" 31114B
Wiper Arm 10-14" 33107A
 
Back
Top