If the 25 installation is like the 27, check the pigtail from the connecting wire that goes to thecontrol. My 27 connection is in a connector that is position on top of the holding tank. The pigtail goes from this connector to the plug in on the back of the thruster. Due to the position of the shelf which the holding tank is on and the position of the plugin on the bach of the thruster, the plug end of the pigtail must be bent at a right angle to get the space needed to align it correctly, small fin on the plug, and pushed into the thruster recepacle. Over time this extreme bend and vibration caused a short in the wire. Imtra proveded a new pigtail and problem solved. But, the shrink wrap on the wire at the plug is long and stiff, requiring again the sharp bend to get the plug in. Imtra indicated that some older pigtails had a shorter shrink wrap area making the bend less extreme, but all the new ones had the longer stiffer end near the plug. Hope this makes sense.