Decking in cockpit coming up

[Gulf Princess]

2024 S250c all foam decking is now delaminating, and interior second time curling up , there are high end alternatives This could be avoided if that high end alternative is the standard!
Would the factory like to respond contact me ,on the future plan!
And if I were to purchase the next fluid product could I expect a better material on that deck?
It’s all about Field Support after the sale. I’m sure someone gets this concept at Fluid Motion.
Or maybe Not!

 

[Andrew Y]

Following!

 

[Sam Bisset]

Hi Gulf Princess, we're sorry to hear that. I'll have your dealer reach out to you so we can get it taken care of. I've also sent your feedback to the engineering team. For future reference, the best way to get ahold of the customer service team this time of year is to call the office directly (253) 839-5213.

We appreciate you being a customer and hope you're having a good time with the boat otherwise.

 

[Gulf Princess]

Hi Gulf Princess, we're sorry to hear that. I'll have your dealer reach out to you so we can get it taken care of. I've also sent your feedback to the engineering team. For future reference, the best way to get ahold of the customer service team this time of year is to call the office directly (253) 839-5213.

We appreciate you being a customer and hope you're having a good time with the boat otherwise.

We love the design , concept , and efficiency,I have learned much About this vessel, and its systems and components, I am an Engineer And. Capt, this my first new purchase.I have met spoken to and interacted with Dave, Shane,Ray, Hull # 3 is ours, we take it seriously and treat it the same, We use it to its full engineering potential.
And beyond. The original dealer could not meet the standards for warranty repairs the second dealer is familiar and has numerous awards for his dedication to understanding respecting the integrity of design .
I short he’s not breaking things while repairing others!

 

[Sam Bisset]

Hi Gulf Princess, we're happy to hear that. I've been in touch with Shane regarding your issue. Lorenzo or someone from the factory will get in touch with you shortly. We appreciate you!

 

[DMD3]

2024 S250c all foam decking is now delaminating, and interior second time curling up , there are high end alternatives This could be avoided if that high end alternative is the standard!
Would the factory like to respond contact me ,on the future plan!
And if I were to purchase the next fluid product could I expect a better material on that deck?
It’s all about Field Support after the sale. I’m sure someone gets this concept at Fluid Motion.
Or maybe Not!

Or maybe not? Yep new member. A ton of knowledge here in this community as well as a great deal of how responsive the factory team is supporting the family of owners in these rare situations (I had the same issue). Better ways to communicate. Chill.

 

[Gulf Princess]

Thank you fluid new material is Fantastic