Thank you for your post. There is so much information or lack of good information that is posted on different sites it is hard to tell what is going on. With just about all Ranger and Cutwater boats having Garmin equipment. I was told Ranger/Cutwater are one of Garmin biggest customers ( True or false ). I can only speak for myself, it is a bit overwhelming with all the changes. I am just now getting accustom to the features of Blue chart app/active captain, home port and it may or may not be going away. Is there a chance that you or someone from Garmin could out-line what the changes are and what actions are needed to done to update our Garmin equipment and mobile devises? Also what options will be available in the near future. I feel that Garmin customer service is good but it is hard to get to talk to a technician at times because of long phone waits. There is some information on the internet but for me most of the instructions are hard to follow or understand. Installation and downloading programs on devises does not come easy to me. There has been so much negativity and negative speculation written about Garmin acquisitions Active captain , Navionics ,we as users of the product line would most likely benefit from a Garmin tutorial post on Tugnuts about changes, active captain, Blue charts and Navionics.ActiveCaptain":1t09ppo8 said:There are a lot of changes all at once. Give it a chance to shake out. Now that Garmin also owns Navionics, there's a whole additional brunch of app capabilities being considered. This is all very new and will take time to turn into the full suite of products.
If you purchased BlueChart Mobile, it will continue to work. ActiveCaptain will continue to update and everything should be OK. You can even download additional charts from whatever region you previously purchased. There is an issue if you delete the app and reload it, or if you acquire an additional device. So just be careful and don't delete it.
If you own recent Garmin chartplotter(s), the new app is a no-brainer - just get it.
Garmin is doing something very unique - making a very close connection between their hardware MFD's and the app world. There are some huge advantages if you have Garmin MFD's. It's a unique strategy for supporting customers. It'll take some time to figure out how it all works and what, if any, changes are needed. Even before my association with Garmin, I loved their products and switched to them in my boat (in 2012).
I can't provide direct product support on these products - go to support.garmin.com for help.
dclagett":wqtyt928 said:Well I tried to download my map to the new Garmin Active Captain iPhone/iPad app. Since I don’t have a chart plotter with WiFi I used the other option to register my chart plotter. Registration seemed to go ok however when I go to chart in the app no chart is displayed, just the general outline of water bodies. Has anyone out there successfully downloaded their chart using this approach?
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