Gel coat damage before delivery on my 2020 C-24

S

skiphoyt

Active member
Joined
Feb 20, 2020
Messages
44
Fluid Motion Model
C-32 C
Non-Fluid Motion Model
Cutwater C-24
Vessel Name
Pocket Yacht
MMSI Number
338380718
Planning to take delivery of our new C-24 coupe later this week. It is a 12 hour round trip for me to view it. The dealer has been totally honest and sent a picture of the damaged area. He says it is only a “dime sized” area that will be repaired either by them or my yard under warranty. Also suggested they caulk the hole if in water before delivery. Should I be concerned? Thx in advance for your inputs. I will display photo as soon as I figure out how to access my album.
 
Picture can be found in my album. I just cannot figure out how to add it to my post. Thx
 
Doesn't look too bad.
 
I believe it is on the hull below water line from the looks of the trailer wheel cover in picture.
 
Easy-peasy for a pro; they can do wonders.

CN
 
Skip,
Thats more than just gel coat.
They have some fiberglass layup to do as well.
Have the dealer fix it. It'll be their problem if it blisters later.

I would also tell them to Epoxy coat (Barrier coat) the bottom for you or even just the area of damage - if they can color match. If you are gonna slip this along the IC, you'll probably end up having a barrier and an ablative anyways.
This might be your chance to work a great deal for a "discounted" bottom paint system!

If you are taking delivery next week, they better get on it. There is cure time involved!
Like Captain Nice said, its easy for a pro! That corner is definitely not a DIY job!

Good luck with the 242, I hope Karen has a big smile the first time out and you make some great memories!
-Sam
 
I highly recommend that the dealer make full repair of the gel coat damage. It appears to be an air void. Air voids are common to be found where mold radiuses are (corners, edges) The air void is when the fiberglass/resin is not making contact with the gelcoat. There is air between the gel and glass layup. When this area gets hit the gel cracks open and exposes the glass layup. The area needs more than a gel coat paste mix and spray. It should be sanded out past the damaged area epoxy filled, faired and then sprayed. The dealer should have done this during his/her full rig and inspection of your boat. I really believe a new boat should never leave a dealership without inspection by the new boat owner or a competent person trained in this area (surveyor) and during the inspection the forms posted below should be filled out. I am stating this because I didn't do this and regretted not doing this. The fluid motion product is built to high standards. People build boats. People make mistakes. There are checks that are done during the build that are missed. It is the factory and dealers responsibility to find and fix. It is also the new owners responsibility to be knowledgable or have someone knowledgable confirm that the boat is being delivered without factory flaw. And if flaws are documented the repairs should be made before the full delivery process is completed. Delivering a boat with a flaw is unacceptable. There is a big difference in a warranty item failing and a factory installation flaw. The flaw can be prevented. The component failure is the nature of electrical and mechanical devises. it happens. Protect yourself and your investment during the delivery process.
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Brian...sorry for not making my post clear. I have not taken delivery yet, it was planned for later this week. John Peterson who sold me the boat is the one who noticed the damage during his inspection. He has been great to work with and is the one that forwarded the picture to me. It does appear to be more complicated than first thought. Not sure if I am going to proceed at this point. He is searching for a substitute C-24. Can’t tell you how much I appreciate your input!
 
Our new C-242 had about 12 "minor" gel coat issues (along with many other problems including a dead thruster) when we took delivery. They said that they were covered by warranty and would be easy to fix. I reminded them many times over the past two years, and they finally fixed them last month.

The dealer didn't know to fix the problems, the third-party gel coat company wanted too much money for the job, and the factory said they didn't normally do gel coat repairs. Finally, after the two-year wait, the boat went to the factory for the needed warranty repairs. They kept the boat at the factory for about three months before returning it. They stored it indoors, so my solar power didn't keep the batteries charged. I turned off house power, engine power, and all electrical devices before sending it to the factory. House power and some electrical devices were on when they returned the boat to me three months later. The batteries measured 5.0 volts. The factory claimed they didn't turn on any power and said that batteries wouldn't have been harmed. My trust in them was harmed, if nothing else. The gel coat looks good, but they failed to take care of the batteries.

I should have taken delivery of the boat only AFTER all warranty repairs were done. I have also been asking for a copy of the PDI (Pre-Delivery Inspection) report for two years. They have now (two years later) agreed to perform a PDI, although they have not yet scheduled the event.

My advice to all new boat buyers is to take delivery only AFTER all problems are fixed and a PDI is included.

Marshall
 
“Stage one completed. They will wet sand and buff out. Done. Easy peasy”. This is the email message just received from Pocket Yachts. I am sure it is fine cosmetically but.....
See picture of repair in my gallery under skiphoyt
 
Hi Skip,

Just chiming in really quickly to see what we may be able to do to help. First, Brian was spot on with his assessment. This is a relatively simple repair, but does require a bit more work than a simple re-gel. I'm sure the dealer did the proper repair. Pocket Yachts is a competent dealer. From your second pic, you can see that the void has been filled but is not yet completed. At this stage it simply still needs a bit of sand and polish. Looks like the message you received from Pocket Yachts reflects that. What is done in repairs like this is that the void is filled with glass cloth (if necessary, but not likely in your case due to the small size) and marine putty, with re-gel and sand & buff to finish. This adds a solid fill that keeps the void from recurring. I'm confident that you will not have any more issues with this. Just let us know if you have more concerns and we'll help communicate that to Pocket Yachts to get you taken care of.

Thank you,

Ralf
Fluid Motion
 
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