That is a ELCI, an over load can cause it to open. An imbalance in current will also cause it to open. It opens if the ground wire (green) is open. In our case when we first purchased our boat the shore power receptacle wiring was loose. Any time there was any higher amperage load ( hot water heater and air unit, Hot water and electric stove) it would open. We also burned the cord end. I found the connections at the boats shore power connection loose, the wiring is very tight there. After making this repair we have not had an issue. You can also have the same problem if the dock pedestal receptacle connections are loose.You can be right too it could be a defective ELCI.