I have to agree with John. I have had many boats and rarely was I not fixing something. I also want to add that 4 years ago I bought a Ram 1500 eco-diesel and had more recalls than I can count, finally ending up having to trade it back in after it completely stopped running. I was in a two-year battle with Chrysler. Seemed like one wanted to help me. Did I mention i bought it BRAND NEW!
I was lucky enough to grow up the son of a mechanic. Mom made dad bring at least two of us 3 boys to work with him on any day we had off from school. Weekends and all summer! I've seen lots of mechanical failures on all sorts of powered equipment, some for good reason, others harder to figure out why.
Mechanical equipment, particularly boats, will have issues. What I love about the The Ranger Tug, Edgewater Yacht Sales, FM, and Tugnuts is the amount of support available.
I have a question in the morning, and I can have it figured it out by the end of the day. Sometimes sooner.
I bought my R31CB from Emile Petro at Edgewater Yachts Sales/Modern Tugs in Pensacola. It was a year old with 60 hours on it. The sale process, training and free storage was all an awesome experience. We found some things through the survey that needed to be addressed. Some he did at his own expense, and some at the sellers. In the end, I was more than satisfied.
Four months and 150 hours later a leak developed from the air conditioning pump. I was underway several hundred miles from home. I contacted the Edgewater and Carl said "Where are you and I'll send you a pump". I was actually able to fix the pump, but I still had a new one sent to my home to eventually carry as a spare. I also had a bilge pump problem. FM sent me a new pump (the wrong one). It was actually my mistake because what i described was the sump pump. I called FM and they sent me the correct pump at no charge, even knowing it was kind of my mistake. While waiting, I found from this website that it probably needed to be cleaned. I did that and it seemed to do the trick. I now have a new back up, just in case.
I am currently having some genset problems. The Onan 4/5kw QD. It is an excellent genset. I had the same exact one on my last boat and used it for 10 years without a single problem. This one is giving me fits, though. Had I not owned the same one previously, I'd probably be blaming FM or Edgewater. Mechanical equipment is prone to mechanically problems.
In short, I got the boat I wanted. It is complicated and, because it has moving parts, it will have issues. Most of the problems I have aren't even problems. It is really just something I haven't figured out about the system. This is the double edged sword of complicated systems that we've chosen to buy into. As well, these are first world issue and as odd as it might sound to some, I am lucky to have such problems. It sometimes keeps my mind off the real problems in life.
I just want to say thanks Edgewater, FM, and all you Tugnuts. I start almost everyday checking in on this site and thinking about boating.
Best regards,
Bobby