I now assume...
- Thread starter jmcelwee
- Start date
- Status
JeffreyAC77
2015 R31-CB (LE)
- Joined
- Oct 29, 2020
- Messages
- 406
- Location
- Lake Union, Washington
- Fluid Motion Model
- R-31 CB
- Hull Identification Number
- FMLT3106E415
- Vessel Name
- State of Mind
- MMSI Number
- 338394737
I have never had that experience - maybe the offices are closed for a while. Have you tried asking Andrew for help.....
andrewcustis@rangertugs.com.
andrewcustis@rangertugs.com.
watson1987
Well-known member
- Joined
- Jun 7, 2021
- Messages
- 428
- Fluid Motion Model
- R-31 S
- Hull Identification Number
- FMLT3119L718
- Vessel Name
- Clifford
- MMSI Number
- 368265640
I see posts within the last week from Ralf Henkel - Customer Service. It looks like they are still here, just selective with where they can help.
Bruce Moore
Staff member
- Joined
- Nov 22, 2008
- Messages
- 2,248
- Fluid Motion Model
- C-24 C
- Hull Identification Number
- USFMLT4104I
- Non-Fluid Motion Model
- SSBN 658 Mariano G. Vallejo
- Vessel Name
- Soundtrack
- MMSI Number
- 368096220
Hi jmcelwee - I'm the volunteer moderator for this forum and I can assure you all posts directed to the factory are forwarded directly to the team. I read and route them twice a day. That said, I know their limited computer time makes it difficult to respond to every request in a timely fashion.
I suggest a few things. Contact your local dealer who is likely to have experience modifying as-built boats; include your model year in your post so other members of the forum may be able to share their experience; make direct contact with the factory.
Thanks,
Bruce
I suggest a few things. Contact your local dealer who is likely to have experience modifying as-built boats; include your model year in your post so other members of the forum may be able to share their experience; make direct contact with the factory.
Thanks,
Bruce
glider4
Well-known member
- Joined
- Jan 25, 2015
- Messages
- 247
- Fluid Motion Model
- C-28
- Non-Fluid Motion Model
- R 25 Classic (SOLD)
- Vessel Name
- Our Journey
Jmcelwee,
The factory is usually pretty good about responding to posts on this forum. Sometimes they are busy and the response takes awhile if it’s not an emergency situation. As Bruce and others mentioned if you need a fast answer it’s better to contact them directly.
All that said, you are asking about making a significant modification to your boats plumbing system. In my C-28 it would be a big deal to convert the head to fresh water. A lot of tight spaces and difficult access would be involved. The R-31 may be different.
I can understand the factory’s possible reluctance to help you design this modification. To my mind it’s like calling Ford and telling them you need help redesigning your trucks braking system. (That’s an extreme example of course.) Definitely cost and liability concerns might limit Ford’s cooperation to get involved.
I know a number of FM owners have made this mod so I know it’s possible on a number of RT and Cutwater models. Hope it goes smoothly for you!
The factory is usually pretty good about responding to posts on this forum. Sometimes they are busy and the response takes awhile if it’s not an emergency situation. As Bruce and others mentioned if you need a fast answer it’s better to contact them directly.
All that said, you are asking about making a significant modification to your boats plumbing system. In my C-28 it would be a big deal to convert the head to fresh water. A lot of tight spaces and difficult access would be involved. The R-31 may be different.
I can understand the factory’s possible reluctance to help you design this modification. To my mind it’s like calling Ford and telling them you need help redesigning your trucks braking system. (That’s an extreme example of course.) Definitely cost and liability concerns might limit Ford’s cooperation to get involved.
I know a number of FM owners have made this mod so I know it’s possible on a number of RT and Cutwater models. Hope it goes smoothly for you!
gswearin
Well-known member
- Joined
- Sep 28, 2020
- Messages
- 334
- Location
- Elliott Bay
- Fluid Motion Model
- R-43 CB
- Hull Identification Number
- FMLT4301A526
- Vessel Name
- Goin' Gray
You may want to repost in the chat so other users see it
Great, thanks all. I'd suggest that converting a head to sea/fresh water is actually a pretty minor modification to a boat, and my question is really about access. Obviously i can get in there and open up everything myself, remove refigerators, etc, but was hoping someone had insight that might help direct.
I'll reach out to Ranger Tugs and my local dealer directly for more info.
I'll reach out to Ranger Tugs and my local dealer directly for more info.
wa7pug
Well-known member
- Joined
- Apr 25, 2023
- Messages
- 131
- Fluid Motion Model
- C-26
- Vessel Name
- Pau Hana Too (or PHT for short)
Ivan Guzman has always answered my emails within a one day cycle at most ... sometimes I get a reply in minutes .... I have had nothing but exceptional support from RT .... keep trying ... they might be dealing with vacations and things like that ... I know when I used to run a tech support center, if we were one or two down, it was a really big impact on our cycle time .... DO NOT GIVE UP!!!!
RT25_LouLou
Active member
- Joined
- Oct 3, 2023
- Messages
- 44
- Fluid Motion Model
- C-26
- Hull Identification Number
- FMLT2541C121
- Non-Fluid Motion Model
- R-25
- Vessel Name
- Lou Lou
I have only had brilliant response times from the Ranger Tug folks. Even before I owned my Ranger Tug they responded quickly to a few questions I had during my marine survey. The fact they offer this portal and direct access to the factory is pretty amazing. IMHO.
- Status