linedoctor
Well-known member
- Joined
- Feb 15, 2011
- Messages
- 192
- Fluid Motion Model
- R-29 CB
- Vessel Name
- Mission Drift
With all due respect to how disappointed you must be, I suspect a full detailed timeline with the specific dialog between you and Ranger/the dealer would be enlightening.
You implied that Ranger has been unresponsive but after additional posts you mention they admitted the boat needs to be repainted...so clearly there has been a response after all. (Needing a repaint sucks by the way)
Being angry is understandable but as someone who has owned 6 brand new boats and one used one (two of the new boats being Ranger products and the used one also a Ranger) there is no such thing as a trouble free brand new boat and perspective is key. Not surprisingly the only boat I’ve ever had that has been near perfect was the used one, because the original owner had to deal with the new boat issues. (Btw he moved on to a seven figure Nordhaven and had some problems with that too)
Hang in there. I understand no defect is acceptable and any timeline to fix a problem that goes beyond “right now” is aggravating, but these things happen with most manufacturers and Ranger will take care of you.
You implied that Ranger has been unresponsive but after additional posts you mention they admitted the boat needs to be repainted...so clearly there has been a response after all. (Needing a repaint sucks by the way)
Being angry is understandable but as someone who has owned 6 brand new boats and one used one (two of the new boats being Ranger products and the used one also a Ranger) there is no such thing as a trouble free brand new boat and perspective is key. Not surprisingly the only boat I’ve ever had that has been near perfect was the used one, because the original owner had to deal with the new boat issues. (Btw he moved on to a seven figure Nordhaven and had some problems with that too)
Hang in there. I understand no defect is acceptable and any timeline to fix a problem that goes beyond “right now” is aggravating, but these things happen with most manufacturers and Ranger will take care of you.