Mase 2.5 Generator E-81 Error Message

[JerryJohnEagle]

Good Morning,
We have a 2008 Ranger R25 with a Mase 2.5 Generator.
Recently we received an E-81 error message after app 1 hour of running time. looked the code up and it said no voltage. We let the generator cool for an half hour and started the unit back up and checked the voltage output and 120 volts at the outlets.
Checking up on this and it sounds like it might be a capacitor???
Any suggestions?
Thank you for any help or ideas you may have.
Sincerely
Jerry Eagle

 

[Andrew Custis]

Hello Jerry,

I would call Mase directly and ask to talk to Sergio. He is familiar with the units and should be able to help.

Mase Generators of North America, LLC

Marine Commercial & Recreational Organization

2060 NW 29 Th st. Fort Lauderdale
33311 FL (Florida)
Ph +1 954-990-4130
Ph +1 954-533-2701

 

[JerryJohnEagle]

Good Morning Andrew,
Thank you very much for you reply. I contacted Mase yesterday and left a message for Sergio in which he called me this morning.
Sergio did not think it was my capacitor but a dirty fuel filter. Since the generator runs and does put out power, the thought is the generator rpm drops due to restricted fuel, computer reads low voltage due to low rpm then shuts down and the low voltage error message.
Recommendation is to change the fuel filter and see what happens.
Sergio gave me his cell number and if I continue to have problems to give him a call.
So once again your help is greatly appreciated.
Both companies reaching out to help says so very much!!!
Sincerely
Jerry Eagle

 

[JerryJohnEagle]

Good Morning Andrew,
Just a follow up on our generator problem.
I changes the fuel filter, ran the generator for app. 4 hours. Absolutely NO problems.
$24.00 fix...
Thank you so very much for your continued support.
I let Sergio know and thanked him but I also would like to thank you.
I do as always have an additional question about our boat but will do that later.
Thanks again.
Jerry Eagle