Our new 2024 C248 has 10 hours on the Nova Kool fridge max. We just went in this season in Rhode Island and the fridge stopped working. The 15 amp fuse behind the helm was fine but replaced it anyway. Is there any obviously culprit I can look for prior to the inconvenience of the dealer warranty route? I’m the guy who took delivery of the new boat with a non working HVAC unit! Seems like I spend a lot of dealing with major system failures on this new boat and the dealer no longer is carrying the Cutwater brand so please don’t say bring it back to the dealer for warranty repair. Thank you.
Nova Cool failure
- Thread starter TRyanC248
- Start date
Hey Cutwater the fridge failure on this new boat was shotty workmanship on the power supply crimp behind the unit. It’s the small things that lead to quality and customer satisfaction! Please pass that along to the production line. Thank you.
- Joined
- Nov 10, 2014
- Messages
- 301
- Location
- Arlington, WA
- Fluid Motion Model
- R-27 (Outboard)
- Vessel Name
- ZISSOU
Hi TRyanC248,
We're sorry to hear about your experience. Thanks for the feedback and we're glad it's been resolved. If your dealer is not an option, the next best way to get in touch with our customer service team is by calling our office. (253) 839-5213 They can help troubleshoot. They're doing their best to answer tugnuts inquiries in a timely manner but this time of year, it's usually faster to call the office.
Thanks again, we hope you're having fun with your C-248!
We're sorry to hear about your experience. Thanks for the feedback and we're glad it's been resolved. If your dealer is not an option, the next best way to get in touch with our customer service team is by calling our office. (253) 839-5213 They can help troubleshoot. They're doing their best to answer tugnuts inquiries in a timely manner but this time of year, it's usually faster to call the office.
Thanks again, we hope you're having fun with your C-248!