HI,
My Webasto heater would not start after not being used for a few months. The trick for me was to get the fuel back up the line to the heater; it tends to flow back down when not used for a while.
There is a fuse for the heater in the battery compartment tied directly to a positive pole, it should be marked. When you try to start the heater and it does not start, push the off button, then disconnect the fuse in the battery compartment which will shut off the heater. Put the fuse back in again and try to start the heater; you need to repeat this process until the fuel finally gets up to the heater. After that turn it on once in a while (month) to make sure it has fuel up there. I got this information from the tech at Webasto.
Good luck