Hi there,
Those are fractures in the gel coat. The best thing to do is to get in touch with your selling dealer so they can help get this resolved. They can make sure that we are involved and able to recommend proper repair techniques to help keep this from happening again. Please let me know if you have any additional questions.
Cheers,
Ralf
Hi Ralf,
My dealer has tried to contact Solar / Fluid Motion with no luck for the last 2 weeks with NO Luck. Here is my dealers reply if that helps.
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Mr. Cote –
I have emailed Solara / Fluid Motion, called and left a VM, and also submitted a claim – Unless their factory is closed and I’m unaware, I do not feel this acceptable customer service on Solara / Fluid Motions part.
I feel at this point in time – it may help for you, as the customer, to contact them directly.
Your contact is RAY - (206) 249-4228: Direct Office line
Hull number FML25C01B324
Claim number 579873
This is not normally the case or route we like to go – but I am hoping you will get better answers than us.
I have a feeling they may want this case to go to the new local Solara dealer – which is fine – but let us know at least …
Again, I am sorry for the inconvenience.
Angela Bucy
Service and Parts Advisor
Warranty Administrator
Sara Bay Marina
7040 N. Tamiami Trail
Sarasota , Fl. 34243
Phone: 941-359-0390
