Jim:
The Webasto manual for Air Top Series Heaters states... (N.B. Items #9 and #14)
Servicing and Safety Instructions
1. When the heater is in use, the surface of the hot air outlet will become hot to the touch. Contact with skin may cause burns.
2. Webasto heaters must be switched “off” when re-fueling at gas stations and/or while loading or unloading flammable materials for transport, to prevent the risk of explosion.
3. The year in which the heater was used for the first time must be permanently displayed on the factory plate by deleting the inapplicable years from the plate.
4. The heaters are not designed for heating hazardous substance transport compartments.
5. Claims can only be made if it can be verified that the claimant has complied with the servicing and safety instructions.
6. The heater may not be operated in enclosed spaces (such as garages) as a result of the risk of poisoning and asphyxiation, even if a timer is used.
7. In the event of long-lasting heavy smoke development, unusual combustion noises or a smell of fuel or if the heater suffers continuous fault cut-outs with error messages (flashing code), it must be shut down by removing the fuse and must not be used until it has been inspected by Webasto-trained personnel.
8. Wherever flammable vapors or dust may form, the heater must be switched off as a result of the risk of explosion.
9. The heat transfer unit on air heaters is exposed to very high thermal stress and must be replaced by a genuine Webasto spare part after a ten year life cycle.
10. The fuel specified by the vehicle manufacturer is suitable for use in an Air Top Series Heater B (gasoline).
The diesel fuel specified by the vehicle manufacturer is suitable for use in an Air Top Series Heater D (diesel).
There are no known negative influences due to fuel additives when used appropriately.
If fuel is extracted from the vehicle’s tank, follow the additive instructions issued by the vehicle manufacturer.
If you change to low-temperature fuel, the heater must be operated for approx. 15 minutes so that the fuel system is filled with the new fuel.
11. The temperature in the area around the heater must not exceed 85 °C / 185° F (storage temperature). If the temperature exceeds this level there is a risk of permanent damage to the electronics systems.
12. Non-compliance with the installation instructions and the warnings contained therein will lead to the exclusion of all liability by Webasto. The same applies if repairs are carried out incorrectly or by untrained technicians or with the use of parts other than genuine spare parts. This will result in the invalidation of the type approval for the heater unit.
13. Keep the hot air inlet and hot air outlet free of dirt and foreign bodies. Soiled or blocked hot air lines may cause overheating.
14. To prevent mechanical parts seizing, the heater should be operated for approx. 20 minutes once a month.
15. Do not stand on the heater, do not place any items of clothing, textiles or similar materials over the heater or in front of the hot air inlet and the hot air outlet.
16. The flow of hot air through the heater must not be restricted or blocked by highly flammable substances or materials such as rags, cleaning wool, etc.
17. The heater must not be cleaned with a high pressure cleaner.
Now after a bit of researching I found this on the Webasto web site for the SmarTemp Control & SmarTemp fx FAQ
Q: Will I loose programmed parameters in the menu if power is lost to the SmarTemp?
A: No, all programmed values by the end user will be saved; only time and date must be reset after a
power loss.
It appears the person I spoke with today at Webasto Tech Help gave me bogus information.